Contact Us

Whether you have a question or need detailed information about us, Contact us today…

Location

495 Yuejin South Road, Chongming District, Shanghai City, China. 202172.

Email

info@airobotbuy.com

Phone

+8619121689816

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What industries do your robots serve?

Our AI-powered robotics solutions are designed for manufacturing, healthcare, agriculture, logistics, and smart retail. From collaborative robots (cobots) for assembly lines to autonomous mobile robots (AMRs) for warehouses, we deliver cutting-edge automation.

Can your robots integrate with my current factory equipment?

Absolutely. Our robots are built with open APIs and modular designs to seamlessly connect with PLCs, ERP systems, and IoT platforms like Siemens, Fanuc, and Rockwell.

What safety certifications do your robots hold?

All robots meet ISO 10218 (industrial safety), CE, and UL standards. Medical and logistics models additionally comply with FDA and ANSI/RIA R15.08 certifications.

Can I customize the robot’s software or hardware?

Absolutely. We offer hardware modifications (e.g., payload capacity, reach adjustments) and software customization (e.g., proprietary algorithms, user interfaces). Contact our team to discuss your requirements.

What’s the lead time for delivery?

Standard robots ship in 4–6 weeks. Custom solutions require 8–12 weeks, with expedited options available.

How do I update the robot’s software or firmware?

Updates are delivered via a secure over-the-air (OTA) platform. You can schedule updates during downtime to avoid disrupting operations. Our team also assists with major version upgrades.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS